Welcome to arrayandstock.com (hereinafter referred to as "this Site"). We take your personal information and privacy security very seriously. This Privacy Policy explains how we collect, use, store, and share your personal information, as well as the rights you have regarding your data. By accessing or browsing this Site, or by placing an order for bedding products, you agree to the terms set forth in this Privacy Policy.
1. What Information We Collect
1.1 Order-related Information: This includes the name, email address, contact phone number, shipping address, and billing address that you provide when placing an order. We use this information to process orders, arrange shipments, provide logistics updates, and facilitate after-sales communication.
1.2 Payment Information: Payments are processed by third-party payment service providers. This Site does not store sensitive payment information, such as your full bank card number or payment passwords; we only retain records of order transactions for reconciliation and after-sales verification.
1.3 Technical Information Regarding Site Access: This includes your IP address, browser type, device model, operating system, access time, pages viewed, and click history. We use cookies and similar tracking technologies to record your browsing preferences and shopping cart contents, optimize how the Site is displayed, track access statistics, provide product recommendations, and improve your overall experience on the Site.
1.4 Other Information You Voluntarily Submit: This includes any text, images, or other content you provide when reaching out to us with inquiries or after-sales feedback.
2. Purposes for Using Information
2.1 To process orders, arrange shipments, track logistics, handle returns and exchanges, and address after-sales questions;
2.2 To send you essential transaction-related communications, such as order confirmations, logistics updates, and after-sales notifications;
2.3 To optimize Site functionality and product displays, and to improve our selection of bedding products and your shopping experience;
2.4 To send you marketing information—such as updates on new products or promotional offers—provided you have consented to receive such communications (you may opt out or unsubscribe at any time);
2.5 To identify risks, prevent fraud, and ensure the security of transactions on the Site;
2.6 To comply with applicable laws, regulations, and regulatory requirements, and to cooperate with lawful investigations.
3. Sharing and Disclosure of Information
3.1 We do not sell or rent your personal information. Limited information is shared with the following partners only when necessary:
3.1.1 Logistics Carriers: We provide your name, delivery address, and contact phone number to facilitate the delivery of your orders.
3.1.2 Payment Service Providers and Platform Technical Service Providers: We share information as needed to process payments, manage website operations, and compile data statistics.
3.1.3 Legal Requirements: We will disclose information when required to do so by judicial authorities or regulatory bodies in accordance with the law.
3.2 All partner service providers are also bound by confidentiality obligations and may only process your information for the purposes agreed upon.
4. About Cookies
4.1 This website uses cookies. Cookies are small text files stored on your device that help us remember your shopping cart, preferences, and login status, as well as assist in tracking visitor statistics.
4.2 You may choose to reject or clear cookies through your browser settings; however, please note that disabling cookies may prevent certain features—such as your shopping cart or the ability to place orders—from functioning correctly.
5. Information Security and Retention
5.1 We employ reasonable technical and administrative measures to protect your personal information and minimize the risk of unauthorized disclosure, loss, or alteration. Please be aware that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute risk-free security.
5.2 We retain data only for as long as necessary to fulfill the purposes for which it was collected: order transaction information is generally kept until the post-sale service period for the order has expired, while also accounting for any statutory retention requirements; marketing subscription data will no longer be used once you unsubscribe. Anonymous statistical data is not subject to these retention limits.
6. Your Rights
6.1 You may contact us to request access to or correction of your personal information, request the deletion of your account and associated personal data, withdraw your consent for marketing communications, or restrict the processing of certain information.
6.2 We will respond to your requests within a reasonable timeframe.
7. Third-Party Links
7.1 This website may contain links to external sites. These third-party websites have their own independent privacy policies, which are not covered by this policy. Please review the privacy statements of any third-party websites you visit.
8. Privacy of Minors
8.1 This website is intended for adult consumers; we do not intentionally collect information from minors. If you are a minor under the age of 18, please use this site only with the accompaniment and consent of your guardian.