Welcome to arrayandstock.com (hereinafter referred to as "this Site"). Please read these Terms of Service carefully before browsing the website or placing an order for bedding products. By accessing this Site and placing an order, you agree to be bound by these terms in their entirety.
1. Orders and Purchasing Rules
1.1 You acknowledge that each purchase constitutes an independent transaction. The items, promotions, shipping arrangements, and after-sales entitlements associated with a specific order apply exclusively to that order and cannot be transferred, combined, or carried over to other purchases.
1.2 You are responsible for providing accurate delivery information when placing an order, including the recipient's name, contact phone number, and shipping address. The buyer assumes all risks—such as delivery failure, return of goods, or loss—resulting from incorrect information.
1.3 Product inventory is subject to real-time change. If an item becomes out of stock after payment, we will contact you to arrange for a replacement or a full refund; we do not provide additional compensation.
1.4 Prices listed on the website are the selling prices and do not include potential additional costs such as customs duties or surcharges for delivery to remote areas. Such costs are the responsibility of the buyer.
2. Payment Terms
2.1 This Site supports settlement via third-party payment channels. Please complete your payment promptly after placing an order; the system reserves the right to automatically cancel orders that remain unpaid beyond the designated time.
2.2 A successful payment confirms the transaction, and we will proceed to prepare and ship your order. This Site does not store sensitive payment information, such as your bank card details or payment passwords.
3. Shipping and Logistics
3.1 We will arrange shipment within the stated timeframe. Estimated shipping times are for reference only; actual delivery times may be affected by factors such as the carrier, weather conditions, or customs clearance. We do not guarantee a specific delivery date.
3.2 Logistics information is based on the records provided by the carrier's system. Please inspect your package upon receipt; once signed for, the outer packaging is considered to be in good condition.
4. Returns, Exchanges, and After-Sales Service
4.1 Returns and exchanges are permitted only if they meet our after-sales criteria. Custom-made items, as well as bedding products that have been soiled, damaged through use, or damaged during washing, are not eligible for return or exchange. 4.2 After-sales requests for a specific order must be submitted within the designated timeframe; requests submitted beyond this period will not be accepted.
4.3 Shipping costs incurred from returns or exchanges shall be allocated based on responsibility. For returns initiated due to personal reasons, the return shipping costs shall be borne by the buyer.
5. Product Description
5.1 Images, dimensions, and colors provided on the website are for reference only. Slight color variations may occur due to differences in display monitors; such variations do not constitute quality issues. We strive to ensure that all product descriptions are accurate and truthful.
6. User Responsibilities
6.1 You warrant that products purchased on this website are for personal or household use only. Bulk purchases for commercial purposes—such as resale or redistribution—are prohibited. We reserve the right to decline orders intended for unauthorized commercial use.
6.2 You shall not engage in fraudulent activities, malicious order placement, or malicious complaints. We reserve the right to cancel such orders and refuse service.
7. Intellectual Property
7.1 All text, images, page designs, and product-related content on this website are the property of this site. Reproduction, redistribution, or unauthorized use without prior written consent is strictly prohibited.
8. Disclaimer
8.1 To the extent permitted by law, this website shall not be held liable for delays or losses resulting from factors beyond our control, including but not limited to *force majeure* events, failures by logistics service providers, or issues with third-party payment systems.
8.2 This website provides sales services for bedding products only and assumes no liability for any indirect losses arising beyond the actual use of the products.
9. Amendments to Terms
9.1 We reserve the right to update these Terms of Service at any time. Updates will be posted directly on the website without individual notification. Your continued use of the website constitutes your acceptance of the updated terms.